Subscription terms
Version SR-subscription-20261108-1 · 8 November 2026
Operator and service
StockRetriever is operated by D M Arnsby, 81 Spring Hill, Bristol, BS15 1XW, United Kingdom. Contact contact@stockret.com. Premium provides stock-screening tools, available Premium metrics, historical backtesting, news exposure information and a shared daily token allowance for AI research. Use a current browser with JavaScript, cookies and an internet connection. Coverage and data dates are shown in the workspace; unavailable or unverified data is not promised.
Price and renewal
The base price is GBP 10 per month, plus applicable tax. The final amount, currency and tax are shown by Stripe before you pay. StockRetriever is not UK VAT registered, so UK VAT is not added to its UK checkout. Payment is due in advance and the subscription renews monthly until cancelled. There is no free trial, setup charge or minimum term beyond the paid monthly period. Your contract starts when payment is confirmed and access is activated.
International purchases
Subscriptions are available only for the countries offered at checkout. Enter your actual country of residence and use, and a matching billing address. UK purchases use ordinary Stripe checkout. Eligible international purchases use Stripe Managed Payments; the seller of record and applicable purchase terms appear at checkout and on your receipt. Stripe handles the taxes for those managed transactions. If the recorded billing country conflicts with the selected route, we pause access, cancel the subscription and request a full refund. Processing can take time; contact us if it has not been resolved.
AI allowance and service limits
The current daily token allowance is displayed before subscribing and in your account. It is one pool across AI screens, AI descriptions of backtests and company research; input, output and reasoning count. It resets at 00:00 UTC without rollover. A request needs enough temporary headroom for its maximum output and any web research. Failed or cancelled generation can consume tokens; uncertain usage remains reserved until reset. Reused results and ordinary backtest calculations use no new AI tokens. A token allowance is not a guaranteed number of requests or uninterrupted availability. New AI generation can pause at the website spending ceiling or during provider outages; saved results and non-AI tools remain available when their underlying services are functioning.
Changes and fair treatment
We may maintain the service, correct errors and change the underlying AI model without promising a particular model. We will give at least 30 days notice before a price increase or a material reduction to the paid package, and a reasonable opportunity to cancel before it applies. Urgent security, legal or abuse-prevention restrictions may take effect sooner. If we cannot provide the paid service with reasonable care and skill, your legal rights to an appropriate remedy, cancellation or refund remain. These terms do not permit arbitrary removal of a service you have paid for.
Stopping renewals
Open My account, choose Manage billing and cancel the subscription. You can also give a clear cancellation instruction to contact@stockret.com or the postal address above. No cancellation fee applies. Ordinary cancellation stops the next renewal; access continues until the end of the paid period, followed by the Free account. Check the confirmation and contact us if it does not arrive. A failed payment can pause Premium access. Your statutory cancellation and refund rights are separate from switching off renewal.
Initial cooling-off and refunds
If you are a UK consumer, you may cancel without a reason within 14 days after the day the contract starts. Tell us clearly by email or post; the optional form below can be used. If you expressly request immediate service and then cancel during this period, we may deduct only a lawful proportionate amount for the service supplied up to cancellation, based on the agreed total monthly price and the time supplied. We will explain the calculation. Where there was no valid immediate-start request or the required information was missing, no such charge applies. Any refund due is made without undue delay and within 14 days of being informed, using the original payment method unless otherwise agreed, with no refund fee. Merely starting access does not remove these service cancellation rights. Mandatory consumer rights in your country, including any more favourable rights, are unaffected. Managed Payments customers may also use the support and refund routes shown on their Stripe receipt.
Research responsibility
The website supplies self-directed research tools, not personal investment advice. It does not assess suitability for your finances, objectives or ability to bear losses, execute trades, hold investments or manage a portfolio. You choose or approve the criteria and remain responsible for investment decisions. Prices can fall as well as rise and you can lose some or all of an investment. Scores, matches and percentages are not recommendations or probabilities of profit. Historical simulations are limited by data, selection, assumptions and costs; past performance is not a reliable indicator of future results. AI and news summaries can contain errors or miss developments: check important facts against original sources. Nothing implies FCA approval.
Accounts, acceptable use and liability
Keep your account secure. Do not share credentials, evade access controls, disrupt the service or redistribute restricted datasets. Necessary restrictions for misuse will be proportionate; contact us to challenge an error. We will provide the service with reasonable care and skill. We are responsible for foreseeable loss caused by our breach or failure to use reasonable care and skill, and not for loss that was not reasonably foreseeable. Nothing excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or liability and consumer remedies that cannot lawfully be excluded. Market losses are not automatically caused by the service.
Privacy, complaints and applicable law
Searches, selected metrics and research requests may be recorded to operate the service and reuse compatible results. Our privacy notice explains account data, payment records, AI processing and reuse, retention and your rights. Registration is not marketing consent. Contact contact@stockret.com with an account, service or refund complaint. English law governs our service terms, but this does not remove mandatory consumer protection or access to courts that you have where you live. Stripe seller-of-record terms apply to its sale where identified at checkout.
Optional cancellation form
To: StockRetriever, D M Arnsby, 81 Spring Hill, Bristol, BS15 1XW, United Kingdom; contact@stockret.com. I give notice that I cancel my contract for the StockRetriever Premium service. Ordered on: [date]. Name: [name]. Account email: [email]. Address: [address]. Date: [date]. Signature: [only if sent on paper]. You do not have to use this form; any clear cancellation statement is sufficient.
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